Active Incident
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Scheduled Maintenance

Schedule

June 24, 2024 4:00AM - 10:00AM EDT

Components

Philips IMS

Description

Incident Statement: On Monday, 24 June, between the hours of 4 am - 10 am Eastern US time, Sacramento Philips will be rebooted multiple times for maintenance, leading to intermittent lack of connectivity. Slowness in resolving images may also be seen. Group(s) Impacted: Sacramento Philips users Region(s) Impacted: Global Application(s) Impacted: Philips Business Impact(s): Anatomic pathologists will be unable to login/read slides on the Sacramento Philips server intermittently during the time above, and the Sacramento histology lab will be unable to scan slides.

Schedule

June 29, 2024 1:30AM - 12:30PM EDT

Components

Network/WiFi/Power

Description

Note: this is a rerun of the cancelled planned outage of May 24th Subject: planned power outage NL Warehouse 29th June 2024 Full day Severity: low Incident Start Date and Time: june 29th Local NL time from 7:30 AM till expected 7:30 PM Incident Statement: We need to install several car charging stations and this will necessitate to have the power down for the full building Group(s) Impacted: NL warehouse. Region(s) Impacted: EMEA Application(s) Impacted: telecom , Network and security system , temperature monitoring system Business Impact(s):LOW happens on non-business day Resolution Team(s):NL Facilities ETA for Resolution: N\A end of planned maintenance Next Update: End of maintenance

Incident Status

Operational

Components

Network/WiFi/Power



June 22, 2024 1:12PM EDT
[Investigating] Incident: The Roswell GA location in the Subject line network is currently offline/unreachable Incident Statement: The network is offline at the location due to the circuit being offline. We have engaged our carrier for repair. Impact: IDEXX employees at the location will not have access to IDEXX resources or the internet until the issue is resolved. Groups impacted: 245 HEMBREE PARK DR FL 1 employees Resolution Team: Network Operations ETA for resolution: Unknown Will update once connectivity is restored and the network has resumed normal operation.

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Salesforce

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