All Systems Operational
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Scheduled Maintenance

Schedule

January 22, 2026 10:30AM - 4:00PM EST

Components

Genesys Cloud, GRIP (Global Results Integration Platform), LabCAT: Griffon, Pathpixx, RDE, Salesforce, Snowflake

Description

Maintenance Start Date and Time: 2026-01-22 10:30 America/New_York Maintenance End Date and Time: 2026-01-22 16:00 America/New_York Application(s) Impacted: RDE, Salesforce, Genesys Cloud, Snowflake, LabCAT: Griffon, Pathpixx, GRIP (Global Results Integration Platform) Maintenance Statement: The RDE data product will be upgraded to version 2026.0.0.2. This release will include the following items: January security patches for all AWS components and a refresh of the latest version of gold list data provided by the VetConnect PLUS team. For a more detailed version of release notes, please refer to the Results Data Exchange (RDE) site in Confluence or Microsoft Teams. The release will consist of near zero downtime deployments, so there will not be any impact to the RDE SLA. Group(s) Impacted: Customer Support, Reference Labs Region(s) Impacted: Global Business Impact(s): None Maintenance Team(s): IT Data Engineering Maintenance Posted By: Nathan Lewis

ADP

Operational


AirWatch

Operational


Alteryx

Operational


Anaplan

Operational


Avaya Telephone Software

Operational


AWS Large Scale Events

Operational


Barcode On Demand

Operational


Benevity Spark

Operational


Billtrust

Operational


BioRad

Operational


Birst

Operational


Bovine Reference Lab

Operational


Box

Operational


Bugzilla

Operational


Business Objects

Operational


Cameleon

Operational


CBS

Operational


Cellavision

Operational


Cellular Services (AT&T/Verizon)

Operational


CLAB

Operational


Clarity

Operational


Clouded Leopard

Operational


Concur Travel & Expenses

Operational


Courier/Transportation System (VCR)

Operational


Datadog

Operational


Data Integration Hub (DIH)

Operational


Data Warehouse

Operational


DataPoint

Operational


Diavet

Operational


Digital Cytology

Operational


Docusign

Operational


Einsender

Operational


Enrollment Platform

Operational


Enterprise Alert

Operational


Faxing

Operational


File Shares

Operational


Firstwave

Operational


Genesys Cloud

Operational


GetPaid

Operational


GDOS

Operational


GRIP (Global Results Integration Platform)

Operational


Holon (Voice Picking)

Operational


Horizon (VDI and Applications)

Operational


Humanity

Operational


IDEXX.com

Operational


IDEXX Learning Center

Operational


IDEXX Online Orders

Operational


Information Security

Operational


Instrument Manager

Operational


Interactive Intelligence (Genesys Connect)

Operational


Interflex

Operational


Intradexx/Sharepoint

Operational


ISL

Operational


Japan LIMS

Operational


Jira

Operational


KnowBe4

Operational


LabCAT: Griffon

Operational


Labs Instruments

Operational


LogicManager

Operational


LYNXX

Operational


Managed File Transfer

Operational


Marketing Apps

Operational


MDOS

Operational


Metasystems

Operational


Microsoft Office 365

Operational


Microsoft Teams Calling

Operational


myIDEXX

Operational


Network/WiFi/Power

Operational


NICE Workforce Management

Operational


Novopath

Operational


NuLAB

Operational


OMDM

Operational


PatentSafe

Operational


Pathpixx

Operational


PCR Application Suite (PAS)

Operational


Philips IMS

Operational


Phocas

Operational


Powerscribe

Operational


Practice Intelligence

Operational


Proofpoint (Security Education Platform)

Operational


PubWeb

Operational


Q-Pulse

Operational


Q-Pulse - ANZ

Operational


Rally

Operational


RDE

Operational


Salesforce

Operational


SAP

Operational


SAS

Operational


SecureLink

Operational


ServiceNow

Operational


Smart Service

Operational


Snowflake

Operational


Solutions Builder

Operational


Splunk

Operational


SpringCM

Operational


StarLIMS - ANZ

Operational


Strapi CMS

Operational


Synopsys Polaris

Operational


Tableau

Operational


Taxware

Operational


ThanXX (Achievers)

Operational


Unity Connect

Operational


Unity Realtime

Operational


VetMedStat

Operational


VPN

Operational


WebEx

Operational


WebPACS

Operational


Winshuttle

Operational


Workday

Operational


Workflow - ANZ

Operational


XiPay

Operational


Zendesk

Operational