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Active Incident
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Scheduled Maintenance

PLANNED MAINTENANCE: Sacramento Philips IMS, 24 June, 4 am - 10 am Eastern US timePlanned Maintenance

Schedule

June 24, 2024 4:00AM - 10:00AM EDT

Components

Philips IMS

Description

Incident Statement: On Monday, 24 June, between the hours of 4 am - 10 am Eastern US time, Sacramento Philips will be rebooted multiple times for maintenance, leading to intermittent lack of connectivity. Slowness in resolving images may also be seen. Group(s) Impacted: Sacramento Philips users Region(s) Impacted: Global Application(s) Impacted: Philips Business Impact(s): Anatomic pathologists will be unable to login/read slides on the Sacramento Philips server intermittently during the time above, and the Sacramento histology lab will be unable to scan slides.
planned power outage NL warehouse INC0644451Planned Maintenance

Schedule

June 29, 2024 1:30AM - 12:30PM EDT

Components

Network/WiFi/Power

Description

Note: this is a rerun of the cancelled planned outage of May 24th Subject: planned power outage NL Warehouse 29th June 2024 Full day Severity: low Incident Start Date and Time: june 29th Local NL time from 7:30 AM till expected 7:30 PM Incident Statement: We need to install several car charging stations and this will necessitate to have the power down for the full building Group(s) Impacted: NL warehouse. Region(s) Impacted: EMEA Application(s) Impacted: telecom , Network and security system , temperature monitoring system Business Impact(s):LOW happens on non-business day Resolution Team(s):NL Facilities ETA for Resolution: N\A end of planned maintenance Next Update: End of maintenance
Outage Notification - 245 HEMBREE PARK DR FL 1, RM DATA, ROSWELL, GA USA (RWGA2)Operational

Incident Status

Operational

Components

Network/WiFi/Power


June 22, 2024 1:12PM EDT
[Investigating] Incident: The Roswell GA location in the Subject line network is currently offline/unreachable Incident Statement: The network is offline at the location due to the circuit being offline. We have engaged our carrier for repair. Impact: IDEXX employees at the location will not have access to IDEXX resources or the internet until the issue is resolved. Groups impacted: 245 HEMBREE PARK DR FL 1 employees Resolution Team: Network Operations ETA for resolution: Unknown Will update once connectivity is restored and the network has resumed normal operation.

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