Active Incident
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Incident Status

System Outage

Components

Network/WiFi/Power



December 19, 2025 7:35PM EST
INVESTIGATING

Severity: High Incident Start Date and Time: 2025-12-19 19:30 America/New_York Application(s) Impacted: Network/WiFi/Power Incident Statement: The Langhorn PA network is offline likely due to power outages in the area. Group(s) Impacted: US-PA-Langhorne Region(s) Impacted: US Business Impact(s): Network resources will be unavailable at the Langhorne PA location until the network recovers from the power outage. Resolution Team(s): Network Operations ETA for Resolution: ETA is unknown at this time; one will be provided as soon as new information becomes available Next Update: 2025-12-22 08:00 America/New_York Outage Posted By: Shane Allen

Incident Status

System Outage

Components

Network/WiFi/Power



December 19, 2025 7:50AM EST
INVESTIGATING

Update #1 Status Update: A switch failure is the cause of the issue. We are coordinating a replacement for Monday Morning. Severity: High Incident Start Date and Time: 2025-12-18 11:00 America/New_York Application(s) Impacted: Network/WiFi/Power Incident Statement: Network Offline Group(s) Impacted: CN-Beijing Region(s) Impacted: Pacrim Business Impact(s): Users at the Beijing location will not have access to network resources until the issue is resolved. Resolution Team(s): Network Operations Next Update: 2025-12-21 21:00 America/New_York ETA for resolution: ETA is unknown at this time; one will be provided as soon as new information becomes available Outage Posted By: Shane Allen

December 18, 2025 1:04PM EST
INVESTIGATING

Severity: High Incident Start Date and Time: 2025-12-18 11:00 America/New_York Application(s) Impacted: Network/WiFi/Power Incident Statement: Network Offline Group(s) Impacted: CN-Beijing Region(s) Impacted: Pacrim Business Impact(s): Users at the Beijing location will not have access to network resources until the issue is resolved. Resolution Team(s): Network Operations ETA for Resolution: ETA is unknown at this time; one will be provided as soon as new information becomes available Next Update: 2025-12-18 19:00 America/New_York Outage Posted By: Shane Allen

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