Planned Maintenance In Progress
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Active Incidents

7

Incidents Last 7 Days

28

Incidents Last 30 Days

Scheduled Maintenance

PLANNED MAINTENANCE - Novopath 360Planned Maintenance

Schedule

October 25, 2026 10:00AM - 11:00AM EDT

Components

Novopath

Description

Maintenance Start Date and Time: 2026-10-25 10:00 America/New_York Maintenance End Date and Time: 2026-10-25 11:00 America/New_York Application(s) Impacted: Novopath Maintenance Statement: The vendor will perform maintenance on the platform on Sunday, 25 October, from 10-11 am eastern US time. Group(s) Impacted: Novopath 360 Users Region(s) Impacted: Global Business Impact(s): Users will intermittently be unable to connect to the Novopath 360 web application. Maintenance Team(s): Vendor, Pathology Systems Maintenance Posted By: Jean Guthrie
PLANNED MAINTENANCE - Planned BIorad URT upgrade to SP11 on 26th Oct'26.Planned Maintenance

Schedule

October 26, 2026 3:00AM - 7:00AM EDT

Components

BioRad, Instrument Manager

Description

Maintenance Start Date and Time: 2026-10-26 08:00 Europe/Amsterdam Maintenance End Date and Time: 2026-10-26 12:00 Europe/Amsterdam Application(s) Impacted: BioRad, Instrument Manager Maintenance Statement: Biorad URT will be upgraded to SP11 version for EMEA region. Group(s) Impacted: Reference Labs Region(s) Impacted: EMEA Business Impact(s): Bio-Rad URT will be unavailable during the maintenance window and must not be used. Instrument connections will be temporarily disrupted while the URT client installation happens in IM followed by Instrument Manager restart. Maintenance Team(s): URT Vendor, Infrastucture, Petals team, Helpdesk Maintenance Posted By: Malaya Jena
PLANNED MAINTENANCE - Novopath 9Planned Maintenance

Schedule

October 26, 2026 4:00PM - 5:00PM EDT

Components

Novopath

Description

Maintenance Start Date and Time: 2026-10-26 16:00 America/New_York Maintenance End Date and Time: 2026-10-26 17:00 America/New_York Application(s) Impacted: Novopath Maintenance Statement: From 4-5pm eastern US time on Monday, 26 October, users may see database connection issues as database passwords will be rotated. Group(s) Impacted: Novopath 9 users Region(s) Impacted: Global Business Impact(s): If a user's Novopath client starts to show errors, they should go to the taskbar, bottom right, right click on the big N and exit all, then relaunch the client. Please be patient if it doesn't immediately reconnect during the maintenance window. Maintenance Team(s): Database Administrators, Pathology Systems Maintenance Posted By: Jean Guthrie
PLANNED MAINTENANCE - LYNXX 26.9 - Market ReleasePlanned Maintenance

Schedule

October 29, 2026 11:00AM - 12:00PM EDT

Components

LYNXX

Description

Maintenance Start Date and Time: 2026-10-29 11:00 America/New_York Maintenance End Date and Time: 2026-10-29 12:00 America/New_York Application(s) Impacted: LYNXX Maintenance Statement: On Thursday, October 29, 2026, from 11:00 a.m. to 12:00 noon EDT, IT will perform maintenance on LYNXX. This release features a number of enhancements including features for Barcode on Demand for North America, Measurement of Uncertainty for Australia, and updates to UK Business Rules for CancerDX. A complete list of all enhancements and defect corrections has been distributed to the reference labs. Group(s) Impacted: Reference Labs Region(s) Impacted: Global Business Impact(s): LYNXX will be available during the release and restarts ARE required upon maintenance completion. Maintenance Team(s): LYNXX Developer, Middleware Maintenance Posted By: Ruth Ann Lange
PLANNED MAINTENANCE - Hoofddorp NL Campus Network Upgrade: End User Edge (October 24) and Core Network (October 25)Planned Maintenance

Description

Maintenance Start Date and Time: 2026-10-24 09:00 Europe/Amsterdam Maintenance End Date and Time: 2026-10-25 14:00 Europe/Amsterdam Application(s) Impacted: Network/WiFi/Power Maintenance Statement: On Saturday, October 24 and Sunday, October 25, we will upgrade and replace the network switching at the main Hoofddorp NL (HDNL) campus in two phases. End user connectivity, including WiFi, will be offline from the start of Phase 1 until it is restored after Phase 2. Phase 1, HDNL User Edge (CHG0057566): Saturday, October 24, 9:00am-4:00pm HDNL time (3:00am-10:00am ET). All end user network switches will be upgraded or replaced. Critical security, camera, and badge infrastructure will stay online. All end user wired and WiFi connections will be offline. Core network infrastructure, including servers, is not impacted during this phase. Phase 2, HDNL Core Network (CHG0057567): Sunday, October 25, 8:30am-2:00pm HDNL time (3:30am-9:00am ET). The core network switch will be upgraded or replaced. The Hoofddorp Scorpius main campus and the Hoofddorp Warehouse campus will lose all network connectivity. At 12:30pm HDNL time (7:30am ET), a team will begin health checks and validation of all IT infrastructure. End user connections and WiFi will be restored after Phase 2 completes on Sunday, October 25. Note: The Netherlands ends Daylight Saving Time on Sunday, October 25, so the US/NL time difference is 6 hours on Saturday and 5 hours on Sunday. Group(s) Impacted: NL-Hoofddorp-SC, NL-Hoofddorp-WI Region(s) Impacted: EMEA Business Impact(s): Loss of network services for Hoofddorp. Maintenance Team(s): Network Operations Maintenance Posted By: JT Bisson

Components

Network/WiFi/Power

Schedule

October 24, 2026 3:00AM - October 25, 2026 9:00AM EDT


October 24, 2026 3:00AM EDT
UPDATE

Scheduled maintenance is starting.

ADP

Operational

AirWatch

Operational

Alteryx

Operational

Anaplan

Operational

AWS Large Scale Events

Operational

Barcode On Demand

Operational

Benevity Spark

Operational

Billtrust

Operational

BioRad

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Birst

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Bovine Reference Lab

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Box

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Bugzilla

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Business Objects

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Cameleon

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CBS

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Cellavision

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Cellular Services (AT&T/Verizon)

Operational

CLAB

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Clarity

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Claude

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Clouded Leopard

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Concur Travel & Expenses

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Courier/Transportation System (VCR)

Operational

CyberArk

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Datadog

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Data Integration Hub (DIH)

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Data Warehouse

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DataPoint

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Diavet

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Digital Cytology

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Docusign

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Einsender

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Enrollment Platform

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Enterprise Alert

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Evolve

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Faxing

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File Shares

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Firstwave

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Genesys Cloud

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GetPaid

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GDOS

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GRIP (Global Results Integration Platform)

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Historical Dashboard

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Holon (Voice Picking)

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Horizon (VDI and Applications)

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Humanity

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IDEXX.com

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IDEXX Learning Center

Operational

IDEXX Online Orders

Operational

Information Security

Operational

Instrument Manager

Operational

Interflex

Operational

Intradexx/Sharepoint

Operational

ISL

Operational

IT Infrastructure

Operational

Japan LIMS

Operational

Jira

Operational

LabCAT: Griffon

Operational

Labs Instruments

Operational

LogicManager

Operational

LYNXX

Operational

Managed File Transfer

Operational

Marketing Apps

Operational

MDOS

Operational

Metasystems

Operational

Microsoft Office 365

Operational

Microsoft Teams Calling

Operational

myIDEXX

Operational

NA Customer Facing IVR

Operational

NA TMS VCR

Operational

Network/WiFi/Power

Planned Maintenance

NICE Workforce Management

Operational

Novopath

Operational

NuLAB

Operational

OMDM

Operational

One Scan

Operational

PatentSafe

Operational

Pathpixx

Operational

PCR Application Suite (PAS)

Operational

Philips IMS

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Phocas

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Powerscribe

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Practice Intelligence

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Proofpoint (Security Education Platform)

Operational

PubWeb

Operational

Q-Pulse

Operational

Q-Pulse - ANZ

Operational

Rally

Operational

RDE

Operational

Route Reconciliation Dashboard

Operational

Salesforce

Operational

SAP

Operational

SAS

Operational

SecureLink

Operational

ServiceNow

Operational

Smart Service

Operational

Snowflake

Operational

Solutions Builder

Operational

Splunk

Operational

SpringCM

Operational

StarLIMS - ANZ

Operational

Strapi CMS

Operational

Synopsys Polaris

Operational

Tableau

Operational

Taxware

Operational

ThanXX (Achievers)

Operational

Unity Connect

Operational

Unity Realtime

Operational

VetMedStat

Operational

VPN

Operational

WebEx

Operational

WebPACS

Operational

Winlog.web

Operational

Workday

Operational

Workflow - ANZ

Operational

XiPay

Operational

Zendesk

Operational

Digital Courier System

Operational