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Active Incidents

6

Incidents Last 7 Days

24

Incidents Last 30 Days

Scheduled Maintenance

Schedule

August 9, 2026 8:00AM - 8:20AM EDT

Components

Historical Dashboard, One Scan, Route Reconciliation Dashboard

Description

Maintenance Start Date and Time: 2026-08-09 05:00 America/Los Angeles Maintenance End Date and Time: 2026-08-09 05:20 America/Los Angeles Application(s) Impacted: Route Reconciliation Dashboard, Historical Dashboard, One Scan Maintenance Statement: **NA TMS Dashboard Maintenance Notification** On Sunday, August 9, 2026, from 5:00 AM – 5:15 AM PT (8:00 AM – 8:15 AM ET), the North American Transportation Management (NA TMS) dashboards will undergo scheduled maintenance. During this maintenance window, intermittent outages are expected. To minimize the risk of errors or data loss, all personnel are requested to log out of the following applications before maintenance begins: * Historical Dashboard * Route Reconciliation Dashboard * One Scan Dashboard Once the maintenance window has concluded and the all clear notification has been communicated, users may log back in and resume normal operations. If you receive an error while working in any of the dashboards during the maintenance window, please wait until the all clear has been communicated, then reload the dashboard before continuing your work. Thank you for your cooperation. Group(s) Impacted: Customer Support, Reference Labs Transportation, Reference Labs Region(s) Impacted: US, Canada Business Impact(s): During the scheduled maintenance window, the Historical Dashboard, Route Reconciliation Dashboard, and One Scan Dashboard may be intermittently unavailable. Users should log out prior to the maintenance window and resume normal operations after the all clear has been communicated. Maintenance Team(s): NA Product Manager, Vendor Development Team Maintenance Posted By: Tracy Strauch

Schedule

August 10, 2026 9:00PM - 10:30PM EDT

Components

Cellavision, LYNXX

Description

Maintenance Start Date and Time: 2026-08-10 21:00 America/New_York Maintenance End Date and Time: 2026-08-10 22:30 America/New_York Application(s) Impacted: Cellavision, LYNXX Maintenance Statement: On Monday, August 10, 2026, from 9:00 - 10:30 p.m. EDT, IT will perform maintenance on Cellavision. Group(s) Impacted: Reference Labs Region(s) Impacted: US Business Impact(s): Cellavision will be unavailable during the maintenance window and a notification will be sent upon maintenance completion. Maintenance Team(s): Global LIMs, SRE, Enterprise IT Lab Ops, Petals Maintenance Posted By: Alexander Tam

ADP

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AirWatch

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Alteryx

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Anaplan

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Avaya Telephone Software

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AWS Large Scale Events

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Barcode On Demand

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Benevity Spark

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Billtrust

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BioRad

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Birst

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Bovine Reference Lab

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Box

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Bugzilla

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Business Objects

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Cameleon

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CBS

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Cellavision

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Cellular Services (AT&T/Verizon)

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CLAB

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Clarity

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Claude

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Clouded Leopard

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Concur Travel & Expenses

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Courier/Transportation System (VCR)

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CyberArk

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Datadog

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Data Integration Hub (DIH)

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Data Warehouse

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DataPoint

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Diavet

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Digital Cytology

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Docusign

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Einsender

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Enrollment Platform

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Enterprise Alert

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Evolve

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Faxing

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File Shares

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Firstwave

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Genesys Cloud

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GetPaid

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GDOS

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GRIP (Global Results Integration Platform)

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Historical Dashboard

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Holon (Voice Picking)

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Horizon (VDI and Applications)

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Humanity

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IDEXX.com

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IDEXX Learning Center

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IDEXX Online Orders

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Information Security

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Instrument Manager

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Interactive Intelligence (Genesys Connect)

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Interflex

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Intradexx/Sharepoint

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ISL

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IT Infrastructure

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Japan LIMS

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Jira

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LabCAT: Griffon

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Labs Instruments

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LogicManager

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LYNXX

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Managed File Transfer

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Marketing Apps

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MDOS

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Metasystems

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Microsoft Office 365

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Microsoft Teams Calling

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myIDEXX

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NA Customer Facing IVR

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NA TMS VCR

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Network/WiFi/Power

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NICE Workforce Management

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Novopath

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NuLAB

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OMDM

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One Scan

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PatentSafe

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Pathpixx

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PCR Application Suite (PAS)

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Philips IMS

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Phocas

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Powerscribe

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Practice Intelligence

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Proofpoint (Security Education Platform)

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PubWeb

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Q-Pulse

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Q-Pulse - ANZ

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Rally

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RDE

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Route Reconciliation Dashboard

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Salesforce

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SAP

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SAS

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SecureLink

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ServiceNow

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Smart Service

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Snowflake

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Solutions Builder

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Splunk

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SpringCM

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StarLIMS - ANZ

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Strapi CMS

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Synopsys Polaris

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Tableau

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Taxware

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ThanXX (Achievers)

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Unity Connect

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Unity Realtime

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VetMedStat

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VPN

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WebEx

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WebPACS

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Winlog.web

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Workday

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Workflow - ANZ

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XiPay

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Zendesk

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Digital Courier System

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